ORACLE APPLICATIONS ARCHIVES

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ACCOUNTS RECEIVABLES



Setup Issues

Forms giving errors

Appanaboyina_Kishore wrote:

Hi, I am on 10.7 Sc on Windows NT with Multi-org . I have defined a new operating unit. While setting up Oracle Receivables, when i click on Payment terms on the menu, Apps returns an error

FRM - 40735 Pre-form trigger raised unhandled exception, no data found.
When i click on for the Transaction Types form,returns with the following error APP - 010106 Routine FDFRKS Unknown structure id 0 for flexfield code GL# with application id 101.

Both the forms return valid values when i attach any of the previously defined operating units, I have been working on for the last 6months. I have used the multi-org set up docuemnt to set these operating units. I have exactly followed the steps recommended for setting up multi-org.

Thanks in advance................. Kishore


Date: Wed, 07 Apr 1999 08:57:32 +0700
From: Argon Usman argon1234@usa.net
Subject: Re: AR Setup problems

Try to review or repeat the AR setup steps, (follow the setup steps in Reference Manual)for the new operating unit. I have the same experience during setting up Release 11, and found out that the System Options have not been setup for the new Operating Unit.

Argon I. Usman Consultant PT Jati Piranti Solusindo Menara Rajawali 12th Fl. Kawasan Mega Kuningan Lot 5.1 Jakarta 12950 Indonesia Phone:(6221)5761850 Fax:(6221)5761848


Date: Wed, 7 Apr 1999 09:54:31 +0530
From: Appanaboyina_Kishore Appanaboyina_Kishore@hts.satyam.com
Subject: RE: AR Setup problems

Hi Argon I. Usman,

Yes, the system options have to be defined first though the Oracle Implementation reference manual recommends setting payment terms before system options. Kishore


tayi sanjit wrote:

Kishore,
To enable Multi-org for AR Setup ensure that you have done the following:

1. Create a operating Unit
2. Attach Set of Books at Site and responsibility Level
3. Attach the operating unit u created at the Responsibility level for MO: Operating Unit
4. Open AR Periods
5. Attach Set of Books at System Options

Now u are ready to enter payment terms. If u need any further help let me know! Bye sandy


Date: Mon, 10 May 1999 03:27:56 +0800
From: Rhys Arnold rhysa@pacific.net.sg
Subject: Re: AR Setup problems

Hi Kishore,
Sandy is right about assigning the GL Set of Books and MO profiles to your AR responsibilities.

One additional gotcha we found when adding a new org to our existing site was that some Oracle seed data was missing from the new org. For example, we were unable to launch the AR Payment Terms form after creating the new org ("FRM - 40735 Pre-form trigger raised unhandled exception, no data found").

Therefore after setting-up your new org you should run the "Replicate Seed Data" concurrent program for the new org (run this from System Administrator). It should work fine after this.

Regards - Rhys rhysa@pacific.net.sg


Date: Mon, 10 May 1999 10:31:44 +0530
From: Appanaboyina_Kishore Appanaboyina_Kishore@hts.satyam.com
Subject: RE: AR Setup problems

Hi Rhys & Sandy,
We have run Replicate seed and the multi-org set-up was also done as per the Oracle's Multi-org docuemnt. The Oracle Fin.Implementation docuemnt for Oracle Receivables list the setting up of Payment terms prior to the System Options which is not right. We set the system options and then we were able to proceed further.

Thanks and I appreciate though it is a late reply...

Regds Kishore



Assign Flexbuilder Rules Form

From: Roger Drolet[SMTP:rdrolet@netscape.net]
Sent: 04 May 1999 12:44
Subject: Step AR-2 (Setup)

I need to assign AR: Substitute Balancing Segment to the Original CCID in the Assign Flexbuilder Rules form.

I've looked at the documentation, however I have not been able to locate the form that I need to complete this task. If you can point me in the right direction, I would really appreciate it.

Roger


Date: Tue, 4 May 1999 14:09:26 +0200
From: Zaman Joan ZamanJ@mail.europcar.com
Subject: RE: Step AR-2 (Setup)

go to the aol responsibility and look under flexbuilder in v11

hope this helps, joan zaman.


System options - wrong SOB

Date: Wed, 23 Jun 1999 16:27:47 -0700 (PDT)
From: Murali Avanamuthu mavanamuthu@yahoo.com
Subject: AR: System options - wrong SOB

Hi AR experts,

I am on Rel. 11.0.2.

While entering system parameters for one of the operating units, I chose a wrong set of books. I realized it, immediately after saving. Now the system doesn't let me change it. I'ven't done any other set-up steps after this and hence obviously no transactions either under this operating unit.

Now my question is: What's the implication if I update AR_SYSTEM_PARAMETERS_ALL, with the correct set_of_books_id and tax_currency_code, through SQL. Right now, I think it's pretty safe to do so. But I would love to hear the experts opinions.

Thanks for your time,
Murali


Date: Thu, 24 Jun 1999 09:22:15 -0500
From: Mandar Dewoolkar-G1606C Mandar_Dewoolkar-G1606C@email.mot.com
Subject: Re: AR: System options - wrong SOB

Make sure with Oracle before you do this. They won't support this; but atleast tell you if there are any other tables that get updated in the process. Or check it for yourself by opening the form in Designer.

Mandar



Accounting Setup

Date: Fri, 25 Jun 1999 11:54:08 -0300
From: Ken Heckbert kheckbert@ccgw.cc.hollandc.pe.ca
Subject: AR: Accounting Setup

Hello all AR Gurus,

We're currently having a discussion around the accounting setup in our AR system. Currently, our On-Account and Unapplied receipts are set to post to Revenue accounts, and I think they should be posting to balance sheet accounts. In fact, I can't see why we just don't set them to post to the main Receivables account? Anyone have any thoughts? Any reason not to just set these types of receipts to post these amounts directly to the Receivables account?

Thanks in advance,
Ken Heckbert
Finance Officer
Holland College
kheckbert@hollandc.pe.ca


Date: Fri, 25 Jun 1999 13:19:09 -0500
From: "Puchniak, Stan" Stan_Puchniak@standardaero.ca
To: "'kheckbert@ccgw.cc.hollandc.pe.ca'"
Subject: Re:AR: Accounting Setup

We have these receipt types posting to balance sheet accounts. Specifically, an "administration" receivable account. This also facilitates the reconciliation function as the "Unapplied Receipts Register" should reconcile to the balance in the "administration" receivable account on the "Aged Trial Balance - 7 Bucket - By Account" report. These amounts can be significant and could have a material effect on profit. Also, I do not believe that these would qualify as revenue under any accounting policy (GAAP or otherwise).

One word of caution. If you change this account, all past on account and unapplied receipts will continue to use the old account. Even if they are applied at the time the account change is made. If they are placed on account after the change is made, they would use the old account. This is not something that I have tested but believe to be so. Maybe someone can provide their personal experience from changing the account number.

Cheers, Stan


Date: 28 Jun 99 06:06:34 PDT
From: Roger Drolet rdrolet@netscape.net
Subject: Re: [AR: Accounting Setup]

Ken,

You certainly don't want to post on account and unapplied receipts to a revenue account unless you are operating on the cash basis rather than ac= crual method. If you use Accrual Method, then I suggest you post to the approp= riate Receivables account.

Roger Drolet
Managing Associate
Conley, Canitano


From: "Marni Baggett" mbaggett@brk.photronics.com
Subject: Re: AR: Accounting Setup
Date: Mon, 28 Jun 1999 10:18:19 -0400

Marni Baggett wrote:

Ken,

I agree that these shouldn't be posting to revenue accounts!!! We have set up separate receivable accts for each. All trade receivable accts then roll up into one parent acct. I'm sure there's a good reason to have separate accts, but we just did it b/c our Oracle consultants told us we had to ..... great reason, huh? No one ever gave us a very good explanation & I never took the time to research it thoroughly, but I know it has worked fine for us over the last 15 months.

Marni Baggett
Photronics, Inc.
mbaggett@brk.photronics.com


From: CRAIG YEDINAK craig.yedinak@usa.net
Subject: RE: AR: Accounting Setup
Date: 28 Jun 99 11:15:48 CDT

Hi Marni and Ken,

The reason you use different accounts is for reconciliation purposes. Assuming no other entries are made to the Receivable account, the Aged Trial Balance should equal the GL Receivables balance. Once you make adjustments, cash postings, etc. to this account you have to take that into consideration during your recon as these entries are not shown on your ATB.

Best Wishes, Craig
Craig Yedinak
Independent Consultant


Date: Tue, 29 Jun 1999 13:50:13 +0530
From: rohit.sharma/Polaris@polaris.co.in
Subject: Re: [AR: Accounting Setup]

Hi Ken,

There is not basis of posting on account and unapplied Recipts to revenue account. In my opinoin you can post these reciepts to Receivable(Deposits) account also or as suggested by Roger.

Rohit



Setup for Internal Customer

Date: Wed, 30 Jun 1999 13:38:37 -0400
From: Paul Mallon pmallon@oasys-grp.com
Subject: Setup for Inter-Org Requisitions

During setup of an Internal Customer, when I am associating a Location with the internal customer, I get the error message:

"Internal location is already been assigned to another Ship-To address"

This is the 1st internal customer I am creating. Does anyone know what might be wrong?

I called in a TAR - with no successful results.

Thanks, Paul


Date: Wed, 30 Jun 1999 15:13:00 -0400
From: "Dave MacQueen" dmacqueen@msn.com
Subject: RE: Setup for Inter-Org Requisitions

Are you trying to assign the Internal location at that Customer header or Site Level?


Date: Thu, 1 Jul 1999 15:24:44 +0930
From: "Irani, Kermiz" Kermiz.Irani@boral.com.au
Subject: RE: Setup for Inter-Org Requisitions

The location association is not customer type dependant (atleast in 10.7)....the message implies you might have assigned the location to another customer site.

Rgds, Kermiz.



Tax Code

Date: Tue, 6 Jul 1999 09:42:32 +0200
From: Craig Riffel CraigR@langeberg.co.za
Subject: AR Tax Code

Hi all,
We are on Oracle 10.7 NCA.
I am currently experiencing a problem regarding tax in Receivables. If I want the tax code to default from the customer, I tick the "Use tax code for Customer" tickbox on the system options Tax form. The problem is that the field called tax code on the customer classification form is greyed out. If the "Use tax code for Customer Site" tickbox is enabled and the tax code is captured on the bill_to business purpose, it does not seem to always work properly. Should both these be enabled on the system options? If you have exempt items and zero rated customers, what should the setup be? It seems that the customer overrides the item. This means that if a customer is a "VAT" customer and the item is exempt, the Customer will override the item tax code.

Help would be greatly appreciated.
Many Thanks
:-)
Craig Riffel


Date: Tue, 6 Jul 1999 03:55:14 -0700
From: "Victor Chang" vchang@obaps.com
Subject: Re: AR Tax Code

Hi Craig,

If Receivables needs to use a default taxcode for all invoices, the "Use taxcoe for Customer" at system option level can be ticked on.

In some European countries taxes need to be calculated dependent on the item. In this case one can tick on the "use Tax code for Product". Sometimes the ship to location determines the levy of tax. In this case one can tick on the "use taxcode for customer site".

The sequence in AR for tax calculation is as follows:
1. Use taxcode at customer site level (ship to)
2. Use taxcode at customer heaer level
3. Use taxcode at item level.

If a customer is exempt from taxation you can define an exempt taxcode and attach that to the customer site level.

Hope this helps,
Victor Chang
O.P.E.N. Business Applications BV
Olympia 1A-1B
1213 NS Hilversum
Netherlands

tel: +31 35 646 2650
fax: +31 35 646 2725
mobile: +31 6 53 303 522
email: vchang@obaps.com


Date: Tue, 6 Jul 1999 15:28:17 +0200
From: Craig Riffel CraigR@langeberg.co.za
Subject: RE: AR Tax Code

Thanks for your reply Victor, but allow me to specify a bit more detail. Th company that has been set up has both zero vat and vat customers with multiple sites. We have set the system options "tax code for customer" with a default tax type of "vat". On the Customer Header Level the field "Tax Code" is greyed out -- Why? Does this imply that the tax codes must be maintained at the Customer site level?

Many Thanks
:-)
Craig Riffel


Date: Tue, 6 Jul 1999 07:01:12 -0700
From: "Victor Chang" vchang@obaps.com
Subject: Re: AR Tax Code

Hello Craig,

Under VAT rules the ship to address determines what percentage VAT is applicable on the invoice. Oracle AR module is doing what it suppose to do according to the rules.

In other words customer site must have taxcode defined, if not the default taxcode at systems option level will be used. Please keep in mind that transaction types determine tax calculations.

Best regards, Victor Chang


Date: Tue, 6 Jul 1999 16:26:14 +0200
From: Craig Riffel CraigR@langeberg.co.za
Subject: RE: AR Tax Code

Victor,
Much appreciated!
Many Thanks
:-)
Craig Riffel


Date: 6 Jul 99 09:55:47 CDT
From: CRAIG YEDINAK craig.yedinak@usa.net
Subject: RE: AR Tax Code

Nice to see another Craig on the list!

Tax Code cannot be set on the header if you are multi-org since the customer is not org specific. The customer site is org specific and tax codes carry accounting information. That is why they have to be set at the site level.

For sales taxes, taxes are computed for the Ship to site. If no Ship to site is available, the Bill to site is used. I'm not certain if this is the same for VAT, but that could be why the Bill to site tax code is not always working.

Good Luck, Craig
Craig Yedinak
Independent Consultant


Date: Tue, 6 Jul 1999 17:02:57 +0200
From: Craig Riffel CraigR@langeberg.co.za
Subject: RE: AR Tax Code

Craig,
Yes, thanks.
I now understand!
Many Thanks
:-)
Craig Riffel



AR trf to GL of Foreign currency trx

Date: Mon, 12 Jul 1999 17:34:41 +0300
From: demet.hatipoglu@lafarge-turkey.lafarge.com
Subject: URGENT : AR transfer to GL

Hello,

We have a problem while transfering AR transactions to GL, not all the transactions but only the transactions with foreign currency. We enter an invoice in USD with the exchange rate=10, we enter a payment in USD with the exchange rate=12, and we match the payment to the invoice; when we try to transfer it to GL, the program finished with an error. If the exchange rates are the same, no problem occurs while transfering from AR. You will find below the error explanation.

APP-01947 FlexBuilder : Cannot compile FlexBuilder function
AR_SUBSTI_BALANCING_SEG : Application 222
Previous Messages (for Support Purposes)
APP-00606 Cannot read value for profile option GL_DUAL_CURRENCY
APP-01943 No assignments have been created for function
AR_SUBSTI_BALANCING_SEG
APP-01840 fdfsai: No rows found in table FND_FLEXBUILDER_ASSIGNMENTS
APP-00981 ORACLE error 1403 in fdfsai
APP-00406 No message explanation found for message '&MESSAGE'

There is no answer from Oracle Support, we still are waiting. Your quick response is highly appreciated. Thanks...

Demet


Date: Tue, 13 Jul 1999 11:18:14 +0700
From: Argon Usman argon@newmail.net
Subject: Re: URGENT : AR transfer to GL

Demet,

I've met that error before. It has something to do with gain/loss account. If you are working in multi currency, AR will automatically generates gain/loss account due to diffent exchange rate between invoice and receipts.

Please check you GL Account Code combination, make the gain/loss account code combination is exist for each of the balancing segment. It could be only exist for one balancing segment, and you have to create for each of the balancing segment manually.

Feel free to email me directly, to aiusman@jatis.com, should there be any questions.

Argon


Date: Fri, 16 Jul 1999 14:24:03 +0300
From: demet.hatipoglu@lafarge-turkey.lafarge.com
Subject: Re: URGENT : AR transfer to GL

Yes you are right, it was because of the gain/loss account, and the main reason of the problem is the flexbuilder. We define and compile the flexbuilder, and we achieved to transfer from AR to GL.

Thanks again.... demet



Statement Customization

Date: Tue, 20 Jul 1999 16:44:56 -0500
From: Dan Olson dolson@dacotah.com
Subject: AR:Statements Customizations

Hi
We are on 10.7 - 16.1 SC.

I am attempting to modify the AR statement report. We need to have a separate statement form for our retail statements versus our wholesale statements. Since the actual statement generation (ARXSGP) is spawned by a ARXSUPST, which I believe then calls the ARXSGPO.rdf to print the statements. If we are going to have two statements, do we have to copy, rename and modify the ARXSUPST twice?

I am sure some of you have gone through this before, any hints?

Any shortcuts for testing modifications?
Regards Dan Olson


Date: Tue, 20 Jul 1999 16:22:00 -0700
From: Tina.Thousand@weac.com
Subject: Re:AR:Statements Customizations

One recommendation is to tie the customized requirements to the statement cycle through a DFF on the statement cycle definition. The statement cycle is then a required parameter during statement submission which can be used to specify which version of the statement is to be used in that statement generation / printing.

Tina Thousand
Ernst & Young, LLP
christina.thousand@ey.com


Deferred revenue recognition until payment

Date: Mon, 26 Jul 1999 14:36:08 -0400
From: "Keane, Chris" Chris.Keane@Dialogic.com
Subject: A/R - Deferred revenue recognition until payment

Our Accounts Receivable department would like to defer revenue recognition on sales order shipments for selected customers until payment is received. Is this possible using out of the box features ?

We currently use an accounting rule to distribute recognition over 12 periods for selected items, but this request is different.

Thank you,
Chris Keane
Dialogic Corp.
(973) 993-3000 x-6262
c.keane@dialogic.com


Date: Mon, 26 Jul 1999 11:47:31 -0700
From: Satish Reddy SReddy@zilog.com
Subject: RE: A/R - Deferred revenue recognition until payment

I did a report for my previous client some time back,which gives the deferred revenue and they pass the neccessary journal adjustments.frankly I do not know what is out of box feature.

Thanks


Date: Tue, 27 Jul 1999 20:28:54 +0700
From: Argon Usman argon@newmail.net
Subject: Re: A/R - Deferred revenue recognition until payment

Chris,

I think what your accounts receivable dept. trying to do is mixing cash basis with accrual basis accounting, because if you want to do such thing, you can set up using Cash basis accounting. If, you want to do it to some customers, it is violating the accrual basis, which is of course is not a common business practice. You can try to make the invoice incomplete, then print the incomplete invoice report to find the invoice when the payment is made. Of course, the user will not comfortable to the user.

Regards, Argon



Having multiple Remit-to-addresses based on Province

Date: 29 Jul 1999 23:25:55 -0500
From: Betty Li beli@dttus.com
Subject: help!!! assign remit-to address(AR

Hi, all,

We are implementing 10.7 AR for a Canadian client. The client has two remit-to address, one of them is dedicated for Quebec customers. Now we need to assign the remit-to address to all the existing customers so the default address is based on the bill-to location of that customer. If the bill-to is Quebec, all transaction will automatically have Quebec remit to address; for other customers, using the Toronto address.

I have studied the remit-to address set up in AR. My impression is if the "State" is defined, remit-to address can be assigned to particular state/states. But state cannot be changed to Province. We have to modify the form to have province validated.

Or using postcode. Unfortunately, Canadian post code is not numeric, it's 6 digit, mixed with letter and number. And we don't know how to rank this post code without having additional software.

Has anybody here encoutered similar problem and if you can shed the light on this, that will be higly appreciated.

Betty


Date: Fri, 30 Jul 1999 10:18:20 CDT
From: "Prodipto Mitra" pamitra@hotmail.com
Subject: Re: help!!! assign remit-to address(AR

Hi Betty,

You could have all the customer addresses for the Toronto remit to address have a special character for the state ( say a * or a - ) and similarly have a different special character for the state in the addresses where the remit to should be Quebec.

Then you should be able to set up those characters as the "states" for determining the correct remit to address

-Prodipto